Missed toll support — Dublin M50

Help if you missed an E‑toll on the M50: how to check, appeal, and clear unpaid tolls and avoid fines in Ireland.

We guide drivers through penalty notices, missed tag reads, and quickest ways to resolve unpaid transactions.

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What "missed toll" means

Missed tolls happen when a vehicle passes a toll gantry without a recognized tag or payment. This can be due to incorrect tag setup, plate recognition failures, or payment processing delays.

Tag not registered or linked
Plate mismatch or unread camera
Delay in payment or account top-up

Common causes

Unlinked tag — check your tag account

Incorrect plate data — update your profile

Temporary camera error — photos may be reviewed

Evidence and notices

If a toll is missed, you may receive a reminder or a penalty notice (PN). Notices include photos and a reference number. Acting quickly reduces additional charges.

Step-by-step — Resolve a missed M50 toll

Log into your tag provider or e‑toll account. Verify vehicle plates, tag ID and recent transactions. Sometimes a payment posts after the passage — confirm transaction dates.

If unpaid, settle the toll through the public e‑toll portal or provider. If you believe an error occurred, gather evidence (photos, receipts) and submit an appeal quickly.

Follow the notice instructions. There are time windows for appeals and payments — missing them can increase fines. Keep records of all correspondence.

Need hands-on help?

We can review notices and advise on appeals. Our team specialises in M50 missed toll cases.

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Quick checklist

Reference number from notice
Date/time of passage
Vehicle registration & tag ID
Photos or receipts

Toll charges and penalties (guideline)

Rates and penalty structure can change — always refer to the official toll operator. Below are common examples to illustrate potential costs.

Item	Typical charge	When applied
M50 single crossing	€3.10–€3.30	Standard toll
Late payment / reminder	€6–€10	After initial unpaid period
Penalty notice	€60–€100	If unpaid or unresolved

Where it happens

Most missed toll issues relate to M50 gantries and express lane points around Dublin. Review images attached to any notice to confirm location.

Check by date

Use the notice photo timestamps and plate image to match the passage to your journey. If you used an alternative route, cross-check GPS logs or toll receipts.

Helpful links

Resources & appeal template

Download our appeal template to submit a clear case: include reference, photos, and explanation. Below is a short template you can copy.

Reference: [PN or transaction ID]
Date/time: [dd/mm/yyyy hh:mm]
Vehicle reg: [ABC1234]
Summary: Briefly explain why the charge is incorrect (e.g., tag malfunction, vehicle sold, plate error). Attach evidence: photos, receipts, tag account screenshot.

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Need direct help resolving a missed toll?

We can review your notice and advise on the best course — appeal, pay or escalate. Response usually within 48 hours.

Contact our team